TERMS & CONDITIONS
Rolls Royce Hire Sydney ABN: 66 637 283 848
We/us: Rolls Royce Hire Sydney Australia, Rolls-Royce Hire Sydney, Chauffeurs, Drivers, HC Cars
You: The individual/s, hirer or company making a Reservation and/or any person or person’s Representative
When deposit is paid. The balance is due & payable 10 working days prior to your event. Credit card details must be given as confirmation to hold a booking. If cancellation is required, the deposit already paid will be forfeited to cover costs incurred and is not transferable. Please note that all deposits are nonrefundable.
A minimum 30% payment of total cost is due upon booking confirmation. The balance is due prior to hire, unless pre-arranged with management. Please note that all deposits are non-refundable or transferable. The hirer accepts that upon payment of the required deposit that they accept all Terms & Conditions which are also displayed on our website. If the hirer cancels their booking within 30 days prior to the date, the full amount is to be paid by the hirer.
WEDDING CAR HIRE
Conditions on deposit paid
Cancellations must be made 90 business days prior to Wedding in writing, by email or fax otherwise the balance of the total job will be required to be paid in full. It should be noted that the deposit and payments already paid to Rolls Royce Hire Sydney will be forfeited to cover costs incurred and is not transferable. Please note that all deposits are non-refundable.
**Covid 19 - as at 1st July 2020 a 10% administration fee was add to all bookings that have transferred their wedding to an alternate date**
Wedding Package Final Balance is due 45 business days prior to the wedding date.
Once you have received your booking sheet outlining your time allocations for the day, any changes must be given within 45 days of the wedding taking place-otherwise we have the right to refuse any such changes due to our tight booking schedules.
Waiting and Overtime
Whilst we will accommodate passengers during their travel, overtime & waiting time will be charged in 15 minute increments should the booking go past the finish time of the said booking, delays incurring waiting time and pickups that are late. This charge is to be paid to the Driver at beginning of travel in cash at a rate of $400.00 per 15 minutes.
Rolls-Royce Hire Sydney will endeavor too get you to your destination safely, comfortably and on time, however things do happen and allowances must be made for traffic holdups, weather, illness or vehicle breakdowns etc. We cannot be held liable for those circumstances, which are beyond our control. Should there be a mishap or vehicle breakdown another vehicle will be dispatched to complete your function.
Note that our Terms & Conditions also cover subcontract cars & Drivers brought in, on an emergency.
No refund will be forthcoming unless Rolls-Royce Hire Sydney is unable to solve the situation or problem at hand.
Covers all authorised persons travelling in the vehicle en route to their destination. Unless Chauffeur assisted, passengers assume personal liability when entering & exiting vehicle. We reserve the right to demand in full compensation for payment of any damage caused by passengers or hiring parties travelling in vehicles.
OUR CLEANING FEE
Any additional cleaning fees due to inappropriate or irrational behavior will be charged at a flat rate of $500.00 (This includes carpet steam and internal washing of the vehicle)
The person booking the vehicle takes full responsibility that all alcohol brought into the vehicle for consumption whilst en route is done by persons over 18 years of age.
No food is to be consumed inside vehicles whilst en route to destination.
There is no smoking and any form of contraband permitted to be used in vehicle.
Seatbelts are fitted to all vehicles and under current legislation must be applied and fitted by each person travelling in vehicle, unless otherwise authorized. Due to new laws introduced on 1st March 2010, children under the age of four cannot be transported without the correct child seat and children over four and under seven must be seated in a child-approved booster seat.
MISSING OR DAMAGED EQUIPMENT OR FITTINGS TO VEHICLES
If there is any deliberate or malicious damage done to the vehicles, then the repair will be quoted at a cost with an additional administration fee charged by Rolls-Royce Hire Sydney.
Any Repairs to Vehicles
A qualified repairer will appropriately quote any repairs that are required.
The hirer shall be responsible for the behavior of all passengers and shall be held responsible for any damage caused to the vehicle. This includes irrational behavior resulting in damage to the vehicle or its contents by a third party.
The hirer must fully agree to be held liable for the retail cost of any repair as a consequence of any damage caused.
Irresponsible behavior that causes damage to the vehicle or endangers the safety of other passengers will not be tolerated. This includes, but is not restricted to: sitting on the exterior of the vehicle, hanging out of windows, shouting abuse, rudeness or intolerance with the driver, arguing with the driver, misuse of equipment, fixtures or consumables as well as damage to the exterior of the vehicle.
The hirer accepts that the DVD, CD, TV and other equipment are provided as a courtesy. In the event that the equipment fitted to the vehicle malfunctions prior to or during the hire, Rolls-Royce Hire Sydney accepts no liability whatsoever and no compensation shall be provided nor will the Company provide a refund.
Any personal identifiable information collected is treated in the strictest confidence and will not be disclosed in full or part to anyone other than Rolls-Royce Hire Sydney booking & billing bureau. The technology adapted for Rolls-Royce Hire Sydney’s use is constantly maintained in order to protect all information collected. At any time, you may request to see what information has been recorded regarding your personally identifiable information. Rolls-Royce Hire Sydney’s Terms & Conditions are current and subject to change without notice.